Insurance And Security
When Is Insurance Required?
Insurance is required if you’ll be operating or handling the equipment yourself during the event or rental period.
If you’ve booked ETC Rentals to deliver, set up, and operate the equipment, you do not need to provide your own insurance coverage. In that case, our company’s insurance will apply while our crew is in control of the gear.
If you’re not sure whether insurance is required for your particular order or event setup, please contact us at 1.646.661.4078 we’ll review your situation and help determine what’s needed before your rental date.
Equipment Insurance & Security Policy
ETC Rentals requires all renters who will operate or manage equipment to carry liability insurance covering the rented gear. We also recommend adding theft and accidental damage coverage. Proof of insurance must be submitted at least 48 hours before pickup or delivery, and coverage must remain valid for the entire rental period with ETC Rentals listed as an Additional Insured.
If you don’t have an insurance policy, ETC Rentals partners with InsureMyEquipment.com to provide short-term coverage options. Please note that this coverage does not include intentional damage, theft, vandalism, or personal injury.
Notice: Even when insurance coverage is provided, we require a valid credit card to be kept on file. This serves as a security measure for any costs not covered by insurance, such as deductibles, denied claims, late fees, cleaning fees, or missing accessories. Your card will only be charged if necessary, and you will be notified before any charges are applied.
ETC Rentals takes equipment security seriously. All gear is professionally maintained, transported in protective cases, and regularly inspected. Renters are expected to take reasonable precautions to safeguard the equipment during the rental period, including proper supervision, secure storage, and protection from weather or theft.
If any equipment is lost, stolen, or damaged during the rental, please notify ETC Rentals immediately. We’ll work with you to resolve the issue, but renters remain responsible for replacement or repair costs if the damage is not covered by insurance.
Insurance Requirements by Equipment Value
Equipment Value: $0 – $1,500
– Credit card on file with personal guarantee
Equipment Value: $1,500 – $5,000
– Full replacement value in cash or credit card deposit with personal guarantee OR
– Certificate of Insurance (COI)
Equipment Value: $5,000 – $15,000 or Vintage / Discontinued Items
– Full replacement value in credit card deposit OR
– Certificate of Insurance (COI)
Orders over $15,000
– Certificate of Insurance (COI) with a minimum of $1M in coverage
Credit Card on File - Personal Guarantee
Your credit card details will be kept on file in the event of loss, damage, or late return. A personal guarantee is required, listing the client as responsible for all damages and outstanding balances.
Full Replacement Value
We will need the full replacement value of the equipment charged to a credit card, or a cash deposit. After your rental has been returned and all equipment tested and verified, the deposit will be released.
Certificate of Insurance (COI) Details
Each Certificate of Insurance must include a copy of the Additional Insured Endorsement from the Customer’s Commercial General Liability Policy. All required certificates and policies must clearly state that coverage will not be canceled or allowed to expire without providing Crossfire at least thirty (30) days’ written notice in advance.
All insurance coverage must be issued by a carrier rated “A-” or higher by A.M. Best and authorized to operate in the jurisdiction where the work is performed. The Commercial General Liability policy must include Additional Insured coverage naming Crossfire as an Additional Insured.
Pro AV Source, LLC. its officers, agents, employees and assigns
447 Broadway, 2nd Floor
New York, NY 10013
Pro AV Source, LLC., its officers, agents, employees, and assigns and the facility landlord are included as Additional Insured as respects to liability coverage and Loss Payee as respects to property/equipment coverage.