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Privacy Policy

Overview

At Pro AV Source, LLC (“we”, “us”, or “our”), owner and operator of ETCrental.com, we value and respect the privacy of our visitors and clients. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal data.

This policy applies only to data collected through our website and online interactions. It does not apply to any information collected offline or through other channels.

If you have questions or need more details about our Privacy Policy, please contact us or call 1.646.661.4078.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, company name, address, phone number, and email address when you contact us, request a quote, or create an account.

  • Communication Details: the content of messages or attachments you send through forms or email.

  • Technical Data: such as IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps. This information is used for analytics and security purposes.

  • Cookies and Usage Data: stored to improve website functionality and personalize your experience.

If you upload media (such as images) to our website, please avoid including embedded location data (EXIF GPS), as other visitors may be able to download and extract this information.

How We Use Your Information

We use collected data to:

  • Provide, operate, and maintain our website and services

  • Improve and personalize user experience

  • Respond to inquiries and provide customer support

  • Process requests or orders you initiate

  • Communicate updates, confirmations, and service information

  • Prevent fraud and enhance website security

  • Comply with applicable laws and regulations

We do not sell or trade personal information to third parties.

Log Files

Like most websites, ETC Rentals uses log files to track visits and usage trends. Information collected includes IP addresses, browser type, ISP, referring and exit pages, date/time stamps, and click data. These are not linked to personally identifiable information and are used only for analytics and site management.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember visitor preferences

  • Store session information for user convenience

  • Monitor website traffic and performance

You can choose to disable cookies in your browser settings. Disabling cookies may affect certain site functionalities.

If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These last for up to one year.

Comments and Forms

When visitors leave comments, we collect the data shown in the comment form, as well as the visitor’s IP address and browser information to help detect spam.

If you contact us through a form, we collect the data you provide solely for responding to your inquiry or request. We do not use form submissions for marketing unless you have opted in.

Embedded Content and External Links

Articles or pages on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website directly.

External sites may collect data, use cookies, or monitor your interaction independently. We recommend reviewing their privacy policies when interacting with third-party content.

Third-Party Services

ETC Rentals may use third-party tools (such as hosting, analytics, or payment processors) that collect limited data necessary for functionality and performance.
These providers are bound by their own privacy policies and comply with industry-standard data protection requirements.

We do not have access to or control over cookies or tracking used by third-party advertisers.

Data Retention

  • Comments and their metadata are retained indefinitely to recognize and approve future comments automatically.

  • User accounts (if applicable) retain personal information as long as the account is active.

  • Contact form submissions are stored for up to one year for customer service reference.

  • Analytics and server logs are retained for up to 12 months.

You may request deletion of your data at any time by contacting us.

Your Data Rights

Depending on your location, you may have the following rights:

Under GDPR (EU users):

  • Access – Request copies of your personal data.

  • Rectification – Request correction of inaccurate information.

  • Erasure – Request deletion of your data under certain conditions.

  • Restriction – Request limited processing of your data.

  • Objection – Object to data processing under certain conditions.

  • Portability – Request transfer of your data to another organization or to yourself.

Under CCPA (California consumers):

  • Disclosure – Request the categories and details of data collected about you.

  • Deletion – Request deletion of your personal data.

  • Opt-out – Request that your data not be sold.

Requests will be processed within one month. To exercise your rights, please contact us at info@etc.rent.

Data Protection and Security

We use reasonable administrative, technical, and physical measures to protect your information against unauthorized access, alteration, or disclosure. These include secure servers, restricted access, and routine system monitoring.

However, please note that no online transmission or storage system is 100% secure. While we take appropriate precautions, we cannot guarantee absolute security.

Data Breach Procedures

In the event of a data breach, we will take immediate steps to investigate and mitigate the issue. If your personal data is affected, we will notify you promptly in accordance with applicable laws.

Children’s Information

We do not knowingly collect personal information from children under 13. If you believe your child has submitted such data, please contact us immediately and we will remove it from our records.

International Data Transfers

If you are accessing this website from outside the United States, please note that your information may be transferred to and processed in the U.S. By using our website, you consent to this transfer.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website after updates constitutes your acceptance of the revised policy.

Contact Information

For any questions about this Privacy Policy or your personal data, please contact us at:

ETC Rentals (Pro AV Source, LLC)
Contact Us
Phone: 1.646.661.4078
Website: ETCrental.com